Field Service

WHO CAN BENEFIT

Field technicians and engineers. Field inspectors. Service managers and supervisors.

WHAT VISUAL CAN DO

Enable the communication and collaboration among field personnel, and between field personnel and back office, end clients, and equipment manufacturers’ technical support organizations.

KEY BENEFITS

  • Maximize the predictability of the field service job and minimize escalations

  • Faster ramp and lower attrition for new and junior personnel

  • Field personnel are more self-sufficient, motivated, satisfied, and collaborate more

  • Management and supervisors spend less time dealing with escalations and rescheduling jobs

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