WHO CAN BENEFIT
Field technicians and engineers. Field inspectors. Service managers and supervisors.
WHAT VISUAL CAN DO
Enable the communication and collaboration among field personnel, and between field personnel and back office, end clients, and equipment manufacturers’ technical support organizations.
Maximize the predictability of the field service job and minimize escalations
Faster ramp and lower attrition for new and junior personnel
Field personnel are more self-sufficient, motivated, satisfied, and collaborate more
Management and supervisors spend less time dealing with escalations and rescheduling jobs